Privacy Policy

Last Updated: June 2, 2025

This Privacy Policy (“Policy”) describes how GeoScale LTD (“GeoScale,” “we,” “our,” or “us”) collects, uses, and discloses personal information of individuals (“you” or “your”) who visit our website or use our software and related services (collectively, the “Services”).

By accessing or using our Services, you consent to the practices described in this Policy. Your use of the Services is also subject to our Terms of Service.

This Policy does not apply where GeoScale processes personal data as a processor or service provider on behalf of its customers. In such cases, the customer acts as the data controller, and our processing of personal data is governed by the terms of our customer agreements.

Table of Contents

1. Personal Information We Collect

We collect information that you provide directly to us, information we collect automatically through your use of our Services, and information from third-party sources. “Personal information” means any information that identifies, relates to, or could reasonably be linked to an identifiable person.

A. Information You Provide

Contact Information. When you inquire about our Services, request a demo, or register for an account, we may collect your name, email address, company name, role, and any other details you choose to provide.

Communications. When you contact us, we may collect information such as your email, message contents, and attachments. We may also track engagement with our emails (such as whether they were opened or links were clicked) to improve communication relevance.

Account Information. If you create an account, we collect your login credentials, contact details, and optional profile data such as your organization’s logo or profile photo.

Payment Information. When you make a payment, your financial information (such as credit card details) is processed securely by our authorized payment providers. GeoScale does not store or retain complete payment card data.

Career Information. When applying for a position, you may provide your resume, contact information, and professional background.

B. Information Collected Automatically

Device and Usage Information. We automatically collect details about your device and how you interact with our Services, such as your IP address, browser type, operating system, referring URLs, pages viewed, actions taken, and date/time of visits.

Location Data. We infer approximate geographic location based on your IP address.

Cookies and Similar Technologies. We use cookies, web beacons, and similar tracking tools to recognize you, analyze usage, improve performance, and personalize content.

2. How We Use Personal Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our Services
To create and manage user accounts
To personalize your experience and deliver relevant content
To process payments and complete transactions
To analyze usage trends and improve functionality and performance
To communicate with you regarding updates, support, and marketing (where permitted)
To detect, prevent, and address fraud, abuse, or security risks
To comply with applicable legal obligations and enforce our Terms of Service

To support research and product development through aggregated or anonymized data

3. Legal Bases for Processing (EEA and UK)

If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following lawful bases:

Consent: When you have consented to processing (for example, receiving marketing emails).
Contractual Necessity: When processing is required to perform our contractual obligations (for example, providing account access).
Legal Obligation: When processing is required to comply with applicable laws.

Legitimate Interests: When processing is necessary for our legitimate business interests, provided these interests are not overridden by your rights and freedoms (for example, improving Services or preventing fraud).

4. How We Share Personal Information

We may disclose personal information as follows:

Service Providers. We share information with vendors who support our operations, such as hosting, analytics, payment processing, and customer support.
AI Service Providers. GeoScale may utilize artificial intelligence and machine learning technologies provided by third parties (including OpenAI, Google Cloud, and AWS) to power features within our platform. These providers are bound by contractual and confidentiality obligations.
Affiliates and Business Partners. We may share information with our corporate affiliates and business partners where necessary to provide and improve the Services.
Legal Requirements. We may disclose information when required by law, regulation, or legal request, or to protect the rights, property, or safety of GeoScale, our users, or others.
Business Transfers. In the event of a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information.

5. Cookies and Tracking Technologies

GeoScale and its partners use cookies and similar technologies to:

Remember user preferences
Authenticate users
Perform analytics and performance monitoring
Deliver personalized advertising

You may adjust cookie settings through your browser. Some cookies are essential to the functionality of our Services. Disabling cookies may affect performance or availability.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access and obtain a copy of your personal data
Request correction or deletion of your data
Object to or restrict processing
Withdraw consent at any time
Request data portability

To exercise your rights, contact us at info@geoscale.ai. We may request additional information to verify your identity.

If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.

Marketing Communications. You can unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us directly.

Do Not Track. Our Services currently do not respond to “Do Not Track” signals.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
When no longer needed, we securely delete or anonymize personal data in accordance with applicable law.

8. Security

We use administrative, technical, and organizational measures designed to safeguard your information, including encryption, secure storage, and restricted access controls.
Despite these measures, no system is completely secure, and we cannot guarantee absolute security of your data.

9. Children’s Privacy

Our Services are intended for business use and are not directed at children under 18.
If we learn that we have collected personal information from a minor, we will delete it promptly.
To report such a case, contact us at info@geoscale.ai.

10. International Data Transfers

GeoScale operates globally and may transfer personal data across borders, including to Israel, the United States, and other countries where data protection laws may differ.
We implement appropriate safeguards, such as Standard Contractual Clauses, to ensure that personal information is adequately protected when transferred internationally.

11. Changes to This Privacy Policy

We may update this Policy periodically to reflect operational, legal, or regulatory changes.
When we do, we will revise the “Last Updated” date and post the updated Policy on our website.
Continued use of our Services after changes take effect constitutes acceptance of the revised Policy.

12. Contact Information

GeoScale LTD
123 Yigal Alon Street
Tel Aviv, Israel
Email: info@geoscale.ai

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us using the email address above.